This privacy policy applies to information collected online from users of this website. In this policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, and the choices you have with respect to your personal information.
What personal information is collected through this website and how is it used?
We collect information about our users in three ways: directly from the user, from our Web server logs and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it.
User-supplied information: If you fill out the contact form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number and state). We only require that you provide an e-mail address on the contact form. Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.
Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.
Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:
The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user’s experience.
Cookies: In order to offer and provide a customized and personal service, our websites and applications may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won’t have to re-enter them each time you visit.
The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don’t accept cookies.
How is personal information protected?
We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
TRUE SPORTS PHYSICAL THERAPY TEXT MESSAGE SERVICE PRIVACY POLICY
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general Privacy Policy incorporated by reference above, which may govern the relationship between you and us in other contexts.
CONSENTING TO TEXT MESSAGING
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions.
E-SIGN DISCLOSURE
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.
TRUE SPORTS PHYSICAL THERAPY TEXT MESSAGING TERMS OF USE
By "Opting In" to or using a “Text Message Service” (as defined below) from True Sports Physical Therapy, you accept these Terms & Conditions. This agreement is between you and True Sports Physical Therapy or one of its affiliates. All references to True Sports Physical Therapy, "we," "our," or "us" refer to True Sports Physical Therapy.
DEFINITIONS
"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
VERBAL OPT-IN
During the call, our representative asks whether the patient would like to receive SMS text messages regarding appointments, scheduling, patient care, and customer service
communications. The representative explains that message frequency varies, message and data rates may apply, and that the patient may reply STOP to opt out or HELP for assistance. Before obtaining verbal consent, the representative directs the patient to our Privacy Policy at
https://www.truesportsphysicaltherapy.com/privacy-policy.
SMS COMMUNICATIONS
If you opt in to receive SMS messages from True Sports Physical Therapy, we may send appointment reminders, scheduling updates, patient care communications, and other service- related messages.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
Mobile information and SMS consent are not shared with third parties or affiliates for
marketing or promotional purposes. SMS opt-in data and consent will not be sold or
shared with third parties.
SMS TERMS & CONDITIONS
Effective Date: 01/01/2026
By opting in to receive SMS messages from True Sports Physical Therapy, you agree to these
SMS Terms & Conditions.
TYPES OF MESSAGES
If you consent to receive text messages from True Sports Physical Therapy, you may receive
messages regarding:
We will not send promotional or marketing text messages unless you separately consent to
receive them.
MESSAGE FREQUENCY
Message frequency varies depending on your interactions with our office.
MESSAGE & DATA RATES
Message and data rates may apply based on your wireless carrier’s plan.
OPT-OUT
You may opt out of receiving SMS messages at any time by replying STOP to any message.
HELP
For assistance, reply HELP or contact us at:
Phone: 410-989-3833 or your clinic’s direct phone number.
PRIVACY
Your privacy is important to us. Please review our Privacy Policy:
https://www.truesportsphysicaltherapy.com/privacy-policy
Mobile information and SMS opt-in data are not shared with third parties or affiliates for
marketing or promotional purposes.